Your responsibilities
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accepting and processing home appliance orders from our business partners;
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checking the ability to deliver, possibly offering alternative solutions;
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clarifying customer complaints even in the event of an escalation;
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entry and release of credit notes and returns according to specifications;
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processing general administrative tasks of the department;
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active participation in implementation of improvements;
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potentialy supporting other markets.
Our requirements
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min. B2 level of Italian and English language;
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relevant work experience in customer service as an advantage;
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team player able to work in cross cultural team;
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flexibility in adaptation to fast changing working environment;
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ability to build relationships with business partners and customers;
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attention to detail and ability to deliver accurate results.
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experience working with SAP would be an additional asset.
